Privacy Policy

Denvista A.I. Powered Solutions ("Denvista," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business solutions, website, mobile application, and related services (collectively, the "Services").

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection and use of information in accordance with this policy.

We collect various types of information to provide and improve our AI-powered solutions:

We use the collected information for various purposes:

• Provide and maintain our AI-powered Services, including website hosting, CRM functionality, and automation tools.
• Process payments, manage subscriptions, and handle billing inquiries.
• Operate our AI virtual receptionist, chatbots, and automated communication systems.
• Improve and personalize your user experience through AI-driven insights and recommendations.
• Generate analytics and performance reports for your business activities.
• Communicate with you about updates, new features, promotions, and customer support.
• Train and improve our AI models and algorithms (with appropriate data anonymization).
• Ensure security, prevent fraud, and comply with legal obligations.
• Conduct research and development to enhance our Services.

Our AI-powered features include:

• Virtual Receptionist: Records and processes phone conversations to answer customer inquiries and book appointments.
• AI Email and SMS Agents: Generate and send personalized communications based on customer data and interaction history.
• Website Chatbots: Process visitor interactions to provide real-time customer support and lead capture.
• Content Generation: Create marketing materials, social media posts, and business communications using AI.
• Analytics and Insights: Process business data to generate performance reports and recommendations.
• Social Media Management: Automate responses to comments and reviews across social platforms.

We implement appropriate technical and organizational measures to ensure AI processing respects your privacy rights and maintains data security.

We may share your information in the following circumstances:

Our Services integrate with various third-party platforms. When you use these integrations, your data may be shared with:

Each integration is subject to the respective third party's privacy policy and terms of service. We encourage you to review these policies before enabling integrations.

We maintain 99.9% uptime guarantee with automatic backups and disaster recovery procedures. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your information for different periods based on the type of data and purpose:

• Account Data: Retained while your account is active and for 60 days after cancellation.
• Business Data: Retained as long as necessary to provide Services and fulfill business purposes.
• AI Training Data: Anonymized data may be retained indefinitely for AI model improvement.
• Legal and Financial Records: Retained as required by applicable laws and regulations.
• Communication Records: Retained for customer support and quality assurance purposes.

You may request data deletion at any time, subject to legal and contractual obligations.

Your data may be transferred to and processed in the United States and other countries where we or our service providers operate. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Adequacy decisions where applicable
• Data Processing Agreements with third-party processors
• Compliance with applicable international data protection frameworks

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have specific rights under GDPR and applicable data protection laws.

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to your personal information and receive a copy of the data we process.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Restriction: Request restriction of processing in certain circumstances.
• Portability: Request data portability for your personal information.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdrawal of Consent: Withdraw consent for consent-based processing.
• Complaint: Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at [email protected] or (310) 405-0123.

We use cookies and similar technologies to:

• Maintain user sessions and preferences
• Analyze website usage and performance
• Provide personalized content and features
• Enable third-party integrations and social media features
• Improve our AI algorithms and user experience

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Service functionality.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will:

• Post the updated policy on our website with a new "Last Updated" date
• Notify you via email for material changes
• Provide in-app notifications where applicable
• Give you 30 days' advance notice for significant changes affecting your rights

Your continued use of our Services after the effective date of changes constitutes acceptance of the revised Privacy Policy.